International Rosewood export suspended
We regret that we will no longer export Rosewood products outside of the U.S.A.
We really did try to make it work.
We met the challenge of the new CITES ruling head on, being one of the first guitar companies to receive the permit. We spent countless hours working with government agencies to wade through all the paperwork, trying to make sense of the rules and restrictions.
We worked out the logistics and cost of getting each item inspected and certified, but the bureaucracy and excessive time required to process rosewood for export turned out to be more than we could have imagined.
Delays in processing forced our international customers to endure months of waiting, and when the product finally arrived at their country, even with what was supposedly the proper paperwork, there were some instances where their items were still held or confiscated by customs officials.
If the worldwide governmental agencies can get a firm grasp on how the rules are interpreted, we will revisit this, but for now, we will no longer export Rosewood products outside of the U.S.A.
Any existing orders for Rosewood will be processed and shipped, but new no orders will be accepted.
Thanks for your continued support.